One of my big fears in life is going to the dentist. Over the years I have forced myself to go, but then seven years ago I had an awful experience that
left me in agony. It took months of plucking up courage, knowing I had lost several fillings and had to do something, before I contacted Friends Dental Practice, and I am so glad I did.
This surgery is completely different to my last one. I won't name and shame, but my last surgery was large and impersonal. Both dentists I had during my time there were unfriendly to the point of rude and completely disinterested when I told them I was a nervous patient. They also got impatient with me if I ever needed a pause during treatment.
Friends is a breath of fresh air and aptly named, as you are made to feel welcome as soon as you walk through the door. The surgery is professional, but feels more informal (and I mean that as a huge compliment) as there is a more relaxed setting, and you can tell by the way the patients are greeted as they arrive that many of them have been going there for years.
My dentist is brilliant. He is really friendly, doesn't get all judgemental like my previous dentist, and is understanding that I get nervous. Yesterday I had to have a double extraction on two teeth I had left untreated for too long. He talked to me throughout the procedure, so I knew what was happening, kept checking to make sure I was okay and not in any pain, and made me feel relaxed. For the first time ever I wasn't a shaking bag of nerves.
I really can't recommend this surgery highly enough. All of the reception staff and the dental nurse are so lovely and welcoming, and I am pleased (and relieved) I have finally found a dentist I am not scared of visiting.
Thank you to everyone at Friends Dental Practice for helping me to get over my phobia.
Visited in January 2018. Posted on 10 January 2018
Very friendly welcome on entering the practice by the front of house staff. Lovely relaxing and comfortable atmosphere in the waitingroom.
The dentist & nurse were very friendly & reassuring & worked well together as a team. I was made to feel at ease & reassured. I was involved in the decisions of treatment options to me with details of prices etc.
Very pleased with my experience & not stressful at all, like I have experienced elsewhere in the past! Came out feeling very relaxed & reassured. Highly recommended practice & efficient caring team. Thank you
Visited in January 2018. Posted on 24 January 2018
We have always been happy with the care and attention we have received at Friends.
Staff have always been friendly, courteous and helpful.
Visited in December 2017. Posted on 14 December 2017
Excellent work done, had amalgam filling took out and replaced with a white filling, was done in a safe way which was not used by my previous dentist, was made to feel at ease and everything was explained so l new what was going on. I made the right choice in choosing this dentist.
Visited in November 2017. Posted on 06 December 2017