What is Denplan & What can it do for you?
We’re delighted that you’ve chosen to be part of Denplan. This means that you have access to regular private dental care with your dentist and their dental team, helping to keep your teeth and gums healthy now and prevent problems in the future.
Benefits of being a Denplan Patient?
Denplan Essentials is an easy budgeting plan that covers you for the foundations of your dental care, helping to stop problems before they start.This plan covers you for your regular check-ups and may also include a scale and polish or hygienist appointment, depending on the dentist you choose. Your plan will also include worldwide dental injury and dental emergency cover (Supplementary Insurance).
Denplan Care is a really easy way to spread the cost of all of your routine treatment into affordable monthly payments, reducing the chance of receiving unexpected dental bills. This plan will cover your regular check-ups and hygiene visits with your dental team, as well as any restorative treatment you may need. As with all our plans, Denplan Care also includes worldwide dental injury and dental emergency (Supplementary Insurance).
Denplan Hygiene Plan
If you like to have your teeth cleaned regularly by a dental professional for a clean and natural smile, are quitting smoking, or have had a dental implant, Hygiene Plan helps you to receive regular time with a dental professional and makes treatment more affordable with simple monthly payments.
Hygiene plan does not include worldwide dental injury and dental emergency cover.
Why might my fees change?
Your dental practice may review their fees from time to time, in line with business costs, professional regulations and inflation.
Your fees can also increase in relation to the amount of treatment you need over a period of time, as they are designed to reflect your oral health needs.
The best way to find out why your fees have changed is to speak to your registered dentist. They will be able to talk you through your plan and ensure that the care you are receiving is the best option for you.
How are my fees set?
Although Denplan collect your payments, your fees are actually set by your dental team. When you first joined Denplan, your dentist will have chosen a fee category for you based on your oral health needs. Your dental team may then review the amount you pay due to changes in your oral health, or due to their business costs, professional regulations or inflation.
Who can tell me more about my fees?
To find out more about your fees and your current payment plan, speak to your dental team. You could give them a call, or even pop in to see them, there's no need to wait until your next appointment. They will be able to tell you more about your payments, and the care that you're currently entitled to receive as part of your payment plan.
Who collects my payments?
Denplan collect your payments, and forward them directly to your dental practice. This saves your dental team spending time on paperwork and administration, leaving them free to give you the best possible dental care.
Why do I pay extra for specialist/referral treatment?
At some point your dental team may refer you to a specialist for treatment, such as an orthodontist or oral surgery expert. As your payment plan contract is between you and your registered dentist, it only covers the care you receive from them and certain members of their dental team.
As specialist treatment is not a part of your regular care with your registered dentist, they will not have taken it into account when setting your Denplan fee.
Does claiming on my Supplementary Insurance affect my fee?
Making a claim on your Supplementary Insurance that is included in your Denplan payment plan doesn't affect your payments.
However, if your oral health changes as the result of a dental injury, you may need an increased level of care in the future, and your dentist may review your fee.
FRIENDS DENTAL PRACTICE
185 WROXHAM ROAD
MONDAY - FRIDAY
08:45 - 17:30
I have been a patient here for 10 years and regretfully leaving due to relocation across the border to Suffolk. During this time I have received excellent treatment from the dentist, their assistant, reception staff and the hygenist and their assistant. I have had some major dental work undertaken and given that I was cautious of dentists given previous experience, I can't recommend Friends Dental practice enough. I have recommended the practice to others on many occasions. Whilst I am pleased to be relocating to Suffolk, I am sad to be losing such a good dentist! But hey, if I can't find another good dentist then I will be back every six months!
- N. Andrews
I had to have a lot of work done to my teeth, as 39 years since I last visited a dentist. Everyone were so kind and helpful. I now have a good smile again and eating is so much better . Brilliant service in every respect, thank you so much.
Very welcoming friendly & pleasant staff on arrival & check in at reception. The Dentist & assistant were very welcoming in the surgery and worked well together. Explained everything to me, & my options & prices of treatment. Didn't feel pressured at all, as I have previously been elsewhere. Treatment I received was faultless, both in the surgery & at reception & everything completed smoothly & confidently. Highly recommended & very pleased I changed practice.
Always had a phobia of the dentist since school. But have been going to
Friends dental for 4 years and always see the same smiling dentist. Not like a previous dentists when there was a different dentist every 6 months.
Now I walk into the surgery with confidence and I even get a free sample of toothpaste for being a good boy!